Privacy Policy
Last Updated: February 2026
Kalpah Apparel Pvt. Ltd. (“Kalpah”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable Indian laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
1. Information We Collect
We may collect the following information:
A. Personal Information
- Full name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed via secure gateway)
B. Technical Information
- IP address
- Browser type
- Device information
- Pages visited and usage data
C. Order Information
- Products purchased
- Transaction details
- Order history
We do not store debit/credit card details on our servers.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and service emails
- Improve website performance
- Prevent fraud and unauthorized activity
- Comply with legal obligations
We do not sell your personal data to third parties.
3. Payment Processing
Payments are processed through secure third-party payment gateways compliant with RBI regulations. Kalpah does not directly store your card details.
4. Cookies & Tracking
Our website may use cookies to:
- Improve user experience
- Remember cart information
- Analyze website traffic
You may disable cookies through your browser settings, though some features may not function properly.
5. Data Sharing
We may share information with:
- Courier partners (for delivery)
- Payment gateways
- IT and hosting service providers
- Government authorities if legally required
We only share information necessary to perform services.
6. Data Security
We implement reasonable security practices as required under the IT Act, 2000 to protect your personal information against unauthorized access, misuse, or disclosure.
However, no internet transmission is completely secure.
7. Data Retention
We retain personal information:
- As long as necessary to fulfill orders
- To comply with legal obligations
- For accounting and audit purposes
You may request deletion of your personal data, subject to legal requirements.
8. Your Rights
Under applicable Indian laws, you may:
- Request access to your personal information
- Request correction of inaccurate data
- Withdraw consent (where applicable)
For such requests, contact us at support@kalpahwear.com.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age without parental supervision.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.
12. Contact Information
Kalpah, India
Email: support@kalpahwear.com
Phone: +91 98765 43210